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Open indosattoto With Privacy Policy Clarity

Our indosattoto Privacy Policy tells you what we collect, why we use it and how you can ask for changes before opening an account.

Account dataWallet recordsDevice choicesPolicy requests
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indosattoto Open indosattoto With Privacy Policy Clarity
CONTACT PATHS

Ask About Your Account Records

A clear contact path helps when you want to understand a record or correct an account detail.

Policy request Send a privacy question through the account support link and identify the record, such…
Account correction Ask us to correct inaccurate profile details by stating the affected field and your…
Wallet query For DANA, OVO or GoPay history questions, share the visible transaction reference and status…
DATA PRACTICE

Protect Your Login And Wallet Data

Privacy is handled through practical account controls rather than broad promises. We separate payment references from wallet credentials, limit internal access to records needed for support or security…

Collection

We collect account details you enter, phone verification results, payment references and technical access data.

Cookie control

Cookies help remember session settings and measure page activity. You can manage them through your browser settings, although limiting essential…

Account security

We use phone verification, session controls and unusual-login checks to reduce unauthorised account access.

Retention

We keep account, payment and security records for the period needed to operate services, resolve disputes and meet legal duties.

Your requests

You can ask for access, correction or deletion of personal data through the support link in your account area.

Policy contact

Our support desk handles Privacy Policy questions, including cookie choices, phone verification records and wallet-status references.

Find Privacy Policy Answers Before Access

These Privacy Policy answers address the searches we receive most often from Indonesian account holders. They explain what appears in our records, how you can reach us and what may be required before we make a privacy change. If your question is not listed, use the account support path with the relevant reference.

It covers account details, phone verification, cookie use, device and browser data, payment references, support records and activity connected with account access. It also explains retention and requests for correction or deletion.

No. When you use DANA or OVO, we may retain a payment reference and status for account support, but we do not ask for or store your wallet password, PIN or one-time code.

Device type, browser settings, IP address and session details help us keep login working and identify unusual access. The Privacy Policy treats these as technical security records, not wallet credentials.

Open the support link from your account area and request a data copy, naming the phone number linked to the account. We may verify account ownership before sending protected personal records.

Yes. State which field is inaccurate, such as a phone verification detail, and provide the linked account phone number through support. We check the request before changing the stored record.

We retain records only while needed for account operation, security, dispute handling or legal duties. After that period, we delete or anonymise them under our internal retention process.

Some access, deletion and account-eligibility decisions depend on local law. Where local law permits, we explain the available request route and any identity check needed to complete it.

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